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We are currently designing a system to handle help desk functionality. One of the things we want to do, is to allow a user to send an email, that will trigger the creation and start of a workflow. Is this possible using standard functionality in SharePoint 2010? |
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I am unsure about SharePoint 2010 but one thing that you can do with SharePoint 2007 is to Enable a List to Receive Emails and once the Email is added to the List / Lib you can configure the Workflow on Item Added. PS:This answer will help someone who want to do it in the SharePoint 2007. |
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